- Returns
- Arrange your RETURN here
- Help
RETURNS
Due to the impact Coronavirus is having on our customers and our ability to support returns . We have extended our returns period to 90 days. At Dare 2b we offer a 100% guarantee. If you are in any way dissatisfied with the goods you ordered for any reason, we will give you a full refund, provided you return them to us unused with the original labels and packaging, including proof of purchase within 90 days. (*unfortunately for health and hygiene reasons we do not offer a refund on for swimwear products unless the hygiene strips and tags are in place) Note: Unfortunately we can only accept returns of products purchased via the website. If you have purchased goods through one of our stockists or dealers, please arrange your return with them directly.TO RETURN ITEMS:
A returns form is included in your parcel. This slip is your proof of purchase. Please complete the returns form and enclose it with the goods you are returning.- Regatta Limited
- Pioneer point
- Poole Hall Road
- Ellesmere Port
- CH66 1ST
- United Kingdom
FAULTY ITEMS
Customers can return faulty goods for a full and complete refund. We will arrange this return. If you return via another provider Dare 2b will not be responsible for mis-use of the returns procedure when returning goods (faulty or otherwise) back to us. The refunded cost of returning goods to us can only be guaranteed when agreed with our Customer Services in advance.You'll receive an email to confirm when we have received the item at the warehouse, after which your refund will appear in your account within 2 days. This shouldn't take longer than 30 days from the day that you returned the item back to us.
Note: Unfortunately we can only accept returns of products purchased via the website. If you have purchased goods through one of our stockists or dealers, please arrange your return with them directly.
WILL I GET BACK THE ORIGINAL POSTAGE AND PACKING CHARGES THAT I PAID IF I CANCEL MY ORDER?
If you are in the European Union and you cancel your order within fourteen days after the day you get your goods, and you cancel the whole order, we will refund the standard postage and packing costs you paid as part of that order (if any), in accordance with the Distance Selling Regulations. You need to notify us within the 14 day cancellation period via written communication to comply. The item then must be returned within 14 days from this notification. Please use this link if you wish and fill in relevant details http://www.dare2b.ie/cancellation-form If you paid for premium or express delivery, we will only refund the cost of standard delivery. You will have to pay the costs of sending the order back to us. We will not refund any postage and packing charges if you cancel after the fourteen days allowed under the Distance Selling Regulations or if you only cancel part of your order (although you still have 28 days to return your goods and receive a refund for the cost of the goods).Arrange your RETURN here
Drop the parcel off at a nearby Parcel Connect office at your convenience. Easy to arrange:
EASY TO CHOOSE
- 1. Fill out the returns section on the front of your delivery note
- 2. Package your parcel securely with the delivery note inside, making sure that you've removed the original address label
- 3. Click here to return for €4.50
- 4.Find your drop off location
TRACK YOUR RETURN
Track your item hereHelp
It's becoming ever easier to buy off the internet but just in case you're a little confused about how to use dare2b.ie, we've put together a bit of information to help out.Just pick from the options on the left and we hope you'll find what you're after. (All prices on the website are inclusive of VAT).