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Contact Us

Our customer service team are available to answer your queries Monday to Friday 8:00am - 8:00pm*

We would always hope that you’re pleased with any purchase you’ve made from Regatta. However, if there is something you are not happy with please get in touch with the customer service team so that we can try to help you.

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Addresses

Head Office address

Customer Services,
Regatta Limited,
Basecamp, Mercury Way,
Urmston, Manchester,
M41 7RR

Product return address

Regatta Limited,
Pioneer Point,
Poole Hall Road,
Ellesmere Port,
CH66 1ST

Escalating the complaint

If after contacting us you feel we still haven’t resolved your complaint satisfactorily, please get in touch with our Head of Customer Service:

Head of Customer Service,
Regatta Limited,
Basecamp, Mercury Way,
Urmston, Manchester,
M41 7RR

If after following our internal complaints procedure you still feel that we have not satisfactorily resolved your complaint, then you can access the Online Dispute Resolution platform by following this link