If you are not completely happy with your purchase, simply return it to us using Collect+ (GBP 3.50), unused and in its original packaging within 14 days for a full refund. Collect+ is a convenient way to return parcels at any one of their 5,500 local stores, most open early or late, 7 days a week. If you require further information please see our help pages
Delivery 3-5 working days £3.95£3.95
or FREE delivery when you spend over £55
Next Day Delivery*
Order by 8pm for next working day - Monday to Friday £6.95
Premium Next Day Delivery*
Order by 8pm for next working day before noon delivery - Monday to Thursday. Order Friday before 8pm and receive any time on Saturday. £9.95
Click and Collect Plus
Store of your choice £3.95
Delivery to some international countries, please see help pages
Stretchy, warm backed and waterproof/breathable, the women’s Shapely Trouser provide versatile weather protection with a flattering, feminine fit. Perfectly styled for après-ski or weekend winter wear.
Ilus D-Lab Softshell warm backed woven fabric
Fabric waterproof up to 5,000mm/ Breathability rating 5,000/m2/24hrs
Service rating : It was very good only reason it was not excellent was that Because I was in Ireland to confirm billing address.
That is okay but they send you an email saying to contact them by phone or your order will be cancelled within two days if you are someone who does not check there emails this could be a big issue for you .
Maybe if they actually contacted you by telephone instead of you having to.
Product : Really nice sizes are bigger then average would send back for smaller but don't have enough time.
Service rating : Prompt service, goods arrived in three days from ordering. Only drawback is 3 £ per piece when returning. Fortunately I am keeping everything I have ordered.
Product : Good material, fitted well, will see about its technical properties.