If you are not completely happy with your purchase, simply return it to us using Collect+ (GBP 3.50), unused and in its original packaging within 14 days for a full refund. Collect+ is a convenient way to return parcels at any one of their 5,500 local stores, most open early or late, 7 days a week. If you require further information please see our help pages
Delivery 2 - 4 working days £3.95 £3.95
or FREE delivery when you spend over £50
Next Day Delivery*
Order by 8pm for next working day Monday to Thursday £6.95
Premium Next Day*
Order by 8pm for next working day before noon delivery Monday to Thursday £9.95
Click and Collect Plus
Store of your choice £3.95
Delivery to some international countries, please see help pages
* Exceptions Apply. For a list of exception postcodes please visit our Delivery & Returns page.
Returns InformationReturns Information
Information If you are not completely happy with your purchase, simply return it to us using Collect+ (£ 3.50), unused and in its original packaging within 14 days for a full refund. Collect+ is a convenient way to return parcels at any one of their 5,500 local stores, most open early or late, 7 days a week.
If you require further information please see our help pages
- Polyester fabric with waterproof insert
- Water repellent finish
- Warm scrim lining
- High loft polyester padding
- Synthetic nubuck thumb
- Textured gripped palm
- Elasticated wrist
- Adjustable cuffs
- Secure clip attachment
- Reflective detail
- New colourways available
I'm not entirely unhappy and my products are good.
My first order, the card was not excepted due to my address. It took 3 days for someone to call me and let me know the order hadn't been processed.
The second time I ordered, again my card was rejected. I had to phone a week later to chase my order. It was at that stage I was told it wasn't going through due to how the address was written. Not incorrect, but just not compliment with system. So I had to order again. Why didn't someone call me?
Also on my initial order, although it was a few hundred pounds I was still charged delivery. I attempted to run through order twice but could not find away to shake the delivery charge.
I have returned some products too you and I am waiting for a credit. I have also asked that I am credited for the delivery also, so you honour the free delivery on your website.
I know you must be busy this time of year, but I would appreciate an update on the returns.
Overall Rating Out Of 5
Service rating : Really quick and efficient service and delivery
Product : Nice neat fit, I ordered a girls age 13 as I have small hands and they fitted a treat.
Overall Rating Out Of 5